Online or onsite, instructor-led live Microsoft Dynamics 365 training courses demonstrate through interactive hands-on practice to optimize marketing and sales processes with Microsoft Dynamics 365.
Microsoft Dynamics 365 training is available as "online live training" or "onsite live training". Online live training (aka "remote live training") is carried out by way of an interactive, remote desktop. Onsite live Microsoft Dynamics 365 training can be carried out locally on customer premises in Berlin or in NobleProg corporate training centers in Berlin.
Our training facilities are located at Brückenstr. 4 in Berlin. Located on the fourth floor of a well-kept office building, our premises offer enough space for successful training courses in the heart of Berlin, within walking distance of the Jannowitzbrücke station.
Directions
The NobleProg training facilities are located in the heart of Berlin's Mitte district, just one underground station from Alexanderplatz, one of the centres of this vibrant city. By public transport you can reach us either by underground line U8 to Jannowitzbrücke station, followed by about 100 meters on foot.
Parking
Cars can be parked in the area along Brückenstr. and the nearby side streets, even if you may have to search for a moment. There is no charge for parking.
Local Amenities
Around the Rosenthaler Platz there are numerous small restaurants and shops where you can eat well and cheaply. There are also some hotels close by if you need accommodation for the training.
Our training facilities are located at Dianastrasse 46 in Potsdam-Babelsberg.
Our spacious training rooms are located directly opposite the Filmstudios Babelsberg and offer optimal training conditions for your needs.
Arrival
The NobleProg training facilities are conveniently located near the Medienstadt Babelsberg railway station,
and the A115 motorway is also easily accessible.
Parking
Parking is available in the surrounding streets around our training rooms.
Local Services
Potsdam offers numerous hotels and restaurants and is easily accessible thanks to its well-developed public transport system.
This instructor-led, live training in Berlin (online or onsite) is aimed at beginner-level to intermediate-level treasury and finance professionals who wish to reinforce their knowledge, improve report generation, and maximize the use of Dynamics 365 for financial operations.
By the end of this training, participants will be able to:
Navigate and customize the Dynamics 365 Finance and Operations interface.
Generate and analyze financial reports efficiently.
Manage treasury functions, including cash flow and bank reconciliations.
Enhance financial workflows for better operational efficiency.
This instructor-led, live training in Berlin (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to enhance their customer service operations using Dynamics 365 Customer Service.
By the end of this training, participants will be able to:
Understand the core features and functionalities of Dynamics 365 Customer Service.
Set up and configure the D365 Customer Service environment.
Manage customer interactions and cases efficiently.
Utilize analytics to improve service delivery.
Integrate Dynamics 365 Customer Service with other Microsoft applications.
This instructor-led, live training in Berlin (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to gain a comprehensive understanding of Dynamics 365 Sales and effectively use the platform to enhance their sales operations.
By the end of this training, participants will be able to:
Understand the core features and functionalities of Dynamics 365 Sales.
Set up and configure the D365 Sales environment.
Manage customer relationships and sales processes using D365 Sales.
Utilize data and analytics to drive sales decisions.
Integrate Dynamics 365 Sales with other Microsoft applications.
This instructor-led, live training in Berlin (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to utilize the MS Dynamics 365 Sales Insights module for smarter sales strategies and improved customer engagement.
By the end of this training, participants will be able to:
Understand the features and benefits of the Sales Insights module.
Use AI-driven analytics to enhance sales performance.
Customize and configure the module for specific business needs.
Leverage insights for lead scoring, relationship health, and pipeline management.
Integrate Sales Insights with other Dynamics 365 modules and third-party tools.
This instructor-led, live training in Berlin (online or onsite) is aimed at intermediate-level business analysts who wish to lead initiatives for continuous business process improvement and system enhancements within their organizations.
By the end of this training, participants will be able to:
Gain a comprehensive understanding of Dynamics 365.
Set up, configure, and manage various components of Dynamics 365.
Analyze existing business processes and make recommendations for optimization using Dynamics 365 functionalities.
Manage migrations and updates within Dynamics 365.
This instructor-led, live training in Berlin (online or onsite) is aimed at beginner-level to intermediate-level IT professionals who wish to learn how to use Microsoft Dynamics 365 Customer Insights to create and manage marketing campaigns, optimize customer experiences, and deliver marketing insights. It is aligned to the MB-220 Exam, which is the certification exam for Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant.
By the end of this training, participants will be able to:
Understand the core concepts and benefits of Microsoft Dynamics 365 Customer Insights.
Unify, enrich, and analyze customer data using Customer Insights.
Create and manage segments, lists, forms, pages, leads, contacts, accounts, email messages, customer journeys, events, webinars, and surveys.
Integrate Customer Insights with other applications and services.
Monitor and optimize marketing performance and customer satisfaction.
This instructor-led, live training in Berlin (online or onsite) is aimed at business analysts who wish to optimize marketing and sales processes with Microsoft Dynamics 365.
By the end of this training, participants will be able to:
Use the different modules in Microsoft Dynamics 365 to manage process flows.
Integrate the Power Platform into Microsoft Dynamics 365.
Structure different common data models such as records, segment charts, and more.
Automate processes with Microsoft Flow integration.
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Testimonials (1)
I learnt that we underutilize the system we work on and enjoyed every apsect.
Tracy Rehman - Financial Planning Institute
Course - Microsoft Dynamics 365 Customer Insights (MB-220)
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